Welcome to the Consumer Affairs Division of the North Carolina Office of the Commissioner of Banks (NCCOB). The Office of the Commissioner of Banks is committed to serving and protecting consumer interests. The Consumer Affairs Division handles community outreach and consumer complaints.
Answers to many of your questions and concerns may be found in the Frequently Asked Questions (FAQ) link below. And you may use the links provided at the left for additional assistance.
Do not hesitate to contact us to express your concerns. You may reach our office by calling (919) 733-3016 or Toll Free at (888) 384-3811 and a staff member will be happy to assist you.
General Information Submit Complaint Form On-line
Click Here for Complaint Status: Status available for complaints submitted after December 18, 2009.
Frequently Asked Questions
Latest News:
Click here to obtain a copy of the "Subprime" Trigger Rate Table - US Treasury and "Subprime" Trigger Rate Table - Conventional for loans covered by the Emergency Foreclosure Reduction Program under S.L. 2008-226. Click here for Instructions on calculating "Rate-spread" or "Subprime" loans.